The interview was successful because we were able to get from it where there is a problem within the company’s system and where it can be fixed. It turned out better then brainstorming and prototyping as well because we were given all the information needed, where as with brainstorming we would have needed to find the problem first, know a bit about how the company operates, and then figure out solutions to the problem. This wasn’t suitable as it would have taken more time then we had to get the technique completed in our short time space. Prototyping wouldn’t have worked either because we didn’t have anything to work off of from the start, which would have meant more time figuring out what to fix, when we didn’t really know what it was that could have been fixed in the first place.
The only way in which the interview was not successful was that we didn’t have much time with the employee to ask everything we had wished to. We would have like to have found out where they thought the company was heading and how they would like to better it in the future. Also, some of the questions that we asked, the employee wasn’t certain about some of their answers to our questions, but all in all it turned out to be a success.
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